General procedures

How do I get started?
We have worked closely with the International Air Transport Association (IATA) to cut down on the paperwork you need to sign for air transport services. They’ve established a multilateral agreement that lets you sign one document to gain access to multiple airlines in numerous airports around the world. For domestic shipments within the U.S., there is a separate bilateral agreement.
Step 1
International: Sign this CSSL Multilateral Agreement Domestic: Sign this CSSL Bilateral Agreement
Step 2
Can you send digital Freight Waybill messages (FWBs)? If so, then your system is good to go. Simply reach out to your sales rep or our eCargo team at [email protected]
We are here to help you. We are here to assist you if you’d like help getting set up for eAWB. contact [email protected]

Special Cargo


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